Testimonials
Our tenants see us as an extension of their home or office, and we see our tenants as an extension of our business, not just as customers.
The positive comments we receive from our tenants demonstrate the quality service and product that we deliver at every store. They know that they can count on us to go above and beyond to ensure their needs are met.
Thank you to our tenants for sharing their comments! Do you have a comment you would like to share? If so, just head to one of our Locations pages and click on the Google+ button. We would love to hear from you!
What our customers say
“I don’t rate many businesses, but Maple Leaf Self Storage on Wall Street truly deserves it. I rented a small space for about a year and a half and would do it again in a heartbeat. From the moment I walked in, the staff was engaging and quick to address any questions, needs or concerns I had. The locker provided excellent value for the money I paid. Everything was kept safe, and peace of mind was assured. Don’t look any further than these guys to store your items. They go above and beyond what you’d expect.”
– David E., Vancouver, BC
“I just wanted to say thank you once again for the amazing donation of boxes for our hampers; it really is a big savings and allows us to give out the amount of hampers we do each year! And a special shout out to the Commercial Drive store for the box of goodies for Outreach, they will be put to good use on the streets and in the Safehouse as well. I’m so glad I wandered into your store a couple of years ago! Off to drop off the hampers, have a great day guys 🙂
– Lucas R., Urban Native Youth Association, Vancouver, BC
“I’ve trusted Marc and Nancy at Maple Leaf for many years with storing my most precious possessions, and have always been super impressed with their ease and openness to help. The facilities are top notch, and their familial service is well received. Thanks for all the years.”
– Mark R., Calgary, AB
“I stored my precious belongings with Maple Leaf in Vancouver in August 2014 for six months and I was a nervous first time storage user. The team were outstandingly organized and I was very happy with the quality of the customer service, the security measures in place and the condition of the building. Sherry, the Store Manager, was very kind to me when I got mixed up on my date to vacate the suite and ended up moving things out a day later after talking to her. Other operators would have stung you for another month but Sherry kindly allowed me a few hours grace and saved the day. I would highly recommend Maple Leaf to anybody. There are a lot of ‘sharks’ in the storage business with hidden costs. These are the good guys.”
– Jayne B., Vancouver, BC
“I looked at a number of self storage facilities before deciding on Maple Leaf on United Boulevard. I chose here because of the appearance of the facility, the professionalism and friendliness of the staff, and the consistency of service provided. Always accommodating and helpful, I always felt like I was being given the type of service that made me feel like I was their only customer. I highly recommend Maple Leaf to anyone and would use them again the next time the need arises.”
– Keith L., Coquitlam, BC
“Excellent experience! Had some items shipped across the country and delivered to Maple Leaf Storage (Glenmore) Calgary. Through email and phone I worked with Nancy to set up storage, delivery and securing my belongings. She took care of everything for me and even stayed late to meet me when I arrived 3 weeks later. She even recommended a great place to grab an Alberta steak for dinner 🙂 Truly above and beyond service!”
– Chad G., Calgary, AB
“I would like to thank Andrew and Ana for taking care of all our needs and their strong support over the past few months! Their suggestions for downsizing and moving were a great help. And, Andrew contacted me on two occasions when I failed to lock my locker properly! The attention to the cleanliness and security of the building is very evident. We would definitely recommend Maple Leaf Storage to family and friends.”
– C & K Barber, West Vancouver, BC
“I would like to say, I’ve been a client twice. I have experienced wonderful customer service both times. Your storage is clean, secured, easy access and most reasonably priced. Thank you for your great service and continual success.”
– Darcy M., Richmond
“Your happiness, helpfulness and honest care always amazes me and I would like to thank you for the personal postcard you sent to me. Excellent service, we even received water in the hot summer to make sure we were alright! Store here and they’ll look after you!”
– Jani P., White Rock, BC
“I’ve got absolutely no complaints at all about my experience with Maple Leaf Storage at Quebec Street. I was overseas when setting up the booking and did everything over email. Arrived into Vancouver a day before my goods arrived from Toronto, met the truck and oversaw the unloading into the unit. Unit was clean as was the rest of the facility and I’ve been in and out a times without an issue! Location very close to downtown would certainly recommend it.”
– Morgan K., Vancouver, BC
“The first thing I noticed was how friendly the staff were! I find a lot of the places I go into the staff kind of seem like they would rather not be there, are short with you and just “get the job done”. When I went in Maple Leaf Storage they were all smiling, were super helpful and even though I just showed up with all my stuff, and no notice they accommodated me and gave me a tour until I found the exact unit I wanted. I even started with one, and then an hour later switched. They weren’t even annoyed! I feel satisfied leaving my possessions there not only because of the security, but I like the way I was treated. I definitely recommend Maple Leaf Self Storage!”
– Ellyse H., Coquitlam, BC
“Being in the logistics and warehousing industry, it can be tough to find suitable storage solutions for every need. The team at this facility is remarkable and makes my job less stressful, managing from Toronto. The communication level is outstanding. Never an issue at MLSS Quebec St. I can’t imagine storing anywhere else in the GVA. Thanks to Bruce and the MLSS Quebec St Team for years of outstanding, dedicated service!”
– Boom Warehouse, Vancouver, BC
“The staff here gave me the best rates I could find in the area! They were also super helpful and patient, and when I had some trouble, they were understanding and helped me out. I would recommend Maple Leaf Storage to all my friends and family.”
– Salena G., Coquitlam, BC
“Maple Leaf Storage has been providing my customers with storage for quite some time now. They have the cleanest, most secure facilities that we have come across in Calgary. The team leave you feeling comfortable with this Canadian company from day one. We definitely recommend using Maple Leaf Storage.”
– Furniture Relocators, Calgary, AB